Most owners do not want to run the whole counter from a phone. They want five answers in two minutes. Here is what a good girvi app should show, and how jewellers use it day to day.
A jeweller in Hyderabad told us something we hear often: "I don't want to make bills on the phone. I just want to know what is happening in my shop when I'm not there."
That is the real job of a girvi app for most owners. Not running the counter from a 6-inch screen, but answering a few questions quickly, from anywhere. Here are the five checks owners make most often.
1. "How much cash went out today?"
The first thing most owners open is the day book: new girvi given, money collected, expenses and the cash balance. If the drawer and the app do not agree in the evening, you know the same day, not at the end of the month.
2. "Who took a new girvi, and how much?"
A list of today's new tickets with the customer, the items, the weight and the loan amount. Many owners set a rule that staff can give loans up to a limit, and anything above needs approval. The app is where that approval happens.
3. "What came in today?"
Interest received, part payments and closures. Interest is the shop's income, so watching it daily shows quickly whether reminders are working.
4. "Which tickets are getting old?"
This is the most useful screen and the one owners check least on paper. A list of tickets where no interest has come for 6 or 12 months, with the amount due on each. From here you can send a WhatsApp reminder in one tap.
5. "Show me this customer's history"
A customer calls and says, "Seth ji, how much do I owe?" With the app you can answer in ten seconds: open tickets, items, interest till today, and the last payment. It is a small thing, but customers notice when you know their account without asking them to come to the shop.
What a good girvi app should also have
- Works on a normal phone and normal internet. No high-end phone needed.
- Hindi and English. Many staff are more comfortable in Hindi.
- Roles. Staff can collect payments but not delete them; only the owner sees the full book.
- Photos. Item and customer photos visible from the phone.
- Same data everywhere. Phone, computer and Windows counter app all show the same numbers.
Setting it up
- Start on the website or the Windows app at the counter, and enter your open girvi (or ask the team to help import them).
- Install the Android app on the owner's phone and log in with the same account.
- Give staff their own logins with limited rights.
- Switch on daily reminders for old tickets.
After a week, most owners stop calling the shop to ask "how much today?" — they just look.
The Girvi Management app works on Android, in any browser and on Windows, with a free 30-day trial. See how a girvi bill is made or how interest is calculated.
