This FAQ section provides answers to common questions about Girvi Management Software, its features, subscription plans, and policies.
1. What is Girvi Management Software?
Girvi Management Software is a digital platform designed to help manage pawn transactions, financial tracking, and loan records efficiently.
2. How do I sign up for Girvi Management Software?
You can sign up by visiting our website, clicking on 'Sign Up,' and following the registration process.
3. What subscription plans are available?
We offer Monthly, Half-Yearly, and Yearly subscription plans, inclusive of GST.
4. How can I make a payment for my subscription?
You can pay using UPI, Debit/Credit Cards, Net Banking, and Wallets.
5. Is there an option for auto-renewal?
Yes, you can enable auto-renewal in your account settings.
6. Can I cancel my subscription?
Yes, you can cancel your subscription before the next billing cycle.
7. Is my payment refundable?
Refunds are subject to our Refund Policy, and certain deductions apply.
8. What is the refund process?
Refunds are processed within 7-10 business days after approval.
9. How does the referral program work?
Users can share a unique referral link. When a referred user subscribes, the referrer gets benefits.
10. Can an existing user apply a referral link later?
No, referral links must be applied at the time of registration and within 7 days of signup.
11. What are the benefits of referring someone?
The referrer gets rewards like discounts or cashback when a referred user subscribes.
12. How do I track my referrals?
You can track your referrals in the 'Referral' section of your account.
13. How does Girvi Management Software ensure data security?
We use encryption and strict security measures to protect user data.
14. Is my financial data shared with third parties?
No, we do not share personal or financial data without user consent.
15. What happens if I forget my password?
You can reset your password using the 'Forgot Password' option on the login page.
16. Can I use Girvi Management Software on multiple devices?
Yes, you can access your account from multiple devices securely.
17. Does the software support different languages?
Currently, we support English. More languages may be added in the future.
18. Can I export my financial records?
Yes, you can export reports and records from the software.
19. How do I update my account details?
You can update your details in the 'Profile Settings' section of your account.
20. Is there customer support available?
Yes, you can reach our support team via email at support@girvimanagement.com.
21. What should I do if I face technical issues?
You can contact our technical support team or check the help section.
22. Can I integrate third-party apps with Girvi Management Software?
Currently, we do not support third-party integrations, but this feature may be available in the future.
23. What happens if my subscription expires?
If your subscription expires, your access will be restricted until you renew it.
24. Can I get a free trial before purchasing a plan?
We may offer free trials during promotional events. Check our website for updates.
25. Where can I find updates and new features?
You can check the announcements section on our website or subscribe to our newsletter.